Official Privacy Document

Privacy Policy mm98 – Personal Data Protection for Malaysia Members

Your privacy is our priority. This page explains in detail how mm98 collects, uses, stores, and protects your personal data — and the rights you hold as a member of our platform.

SSL 256-bit No Data Sharing Updated: January 2026

Commitment Privacy mm98 to You

Six core principles that guide how we handle member personal data

Bank-Grade Data Encryption

All data transmitted between your device and mm98's servers is protected using 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.

No Data Selling

Mm98 does not sell, rent, or disclose your personal information to any third party for marketing purposes. Your data is used solely for the purposes to which you have given consent.

Strict Data Access Controls

Only mm98 staff who require access to your data to perform their duties are permitted to view it. All access is logged and continuously monitored by our security team.

Malaysia PDPA Compliance

The mm98 privacy policy was developed in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. We are committed to fulfilling all data protection obligations set out by local law.

Minimal Data Retention

We only collect data that is genuinely necessary for platform operations. Data that is no longer needed is securely deleted according to the deletion schedule defined in our internal procedures.

Right of Access & Rectification

As an mm98 member, you have the right to request a copy of the personal data we hold, request correction of inaccurate data, and request deletion of data under certain circumstances.

1

Personal Information We Collect

When you register and use the mm98 platform, we collect several categories of personal information to enable us to deliver our services securely, efficiently, and in compliance with our legal obligations. All data collection is carried out transparently and with your knowledge.

Identity Data

Full name, date of birth, identification number (MyKad/Passport), driving licence — collected during the KYC process.

Contact Data

Email address, phone number, and state of residence — used for account communication and verification.

Financial Data

Payment method details, deposit and withdrawal records, and transaction history within the platform.

Technical Data

IP address, device type, operating system, web browser, and login session data for security purposes.

Gaming Activity Data

Game records, bets, wins, and promotional activity — used for account management and compliance.

Communication Data

Customer support chat records, emails sent to us, and feedback provided.

Note: We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as health records, religious beliefs, or political views.

2

How We Use Your Data

The personal data we collect is used solely for legitimate purposes directly related to the delivery of mm98 platform services. We do not use your data for any other purpose without obtaining additional consent from you.

  • Account management and identity verification — processing registrations, verifying member identities through KYC procedures, and maintaining accurate account records.
  • Financial transaction processing — processing deposits, withdrawals, bonus payments, and all other financial transactions securely and accurately.
  • Service delivery — enabling you to access and use all gaming, betting, and entertainment products on the mm98 platform.
  • Security and fraud prevention — monitoring suspicious activity, detecting fraud attempts, and protecting the integrity of the platform and the security of all members.
  • Service communications — sending important account-related notifications, security updates, and changes to terms or policies.
  • Legal compliance — fulfilling legal obligations including AML (anti-money laundering) reporting requirements and lawful requests from authorities.
  • Platform improvements — analysing usage patterns in aggregate (without identifying individuals) to improve products and the user experience.

If you agree to receive marketing communications during registration, we will also use your email to send information about the latest promotions. You may withdraw this consent at any time through your account settings.

3

Data Sharing with Third Parties

Mm98 does not sell, rent, or disclose members' personal data to any third party for marketing or commercial purposes. Any data sharing that occurs is limited to the following situations necessary for platform operations:

Trusted Service Providers

We work with carefully selected third-party service providers to help us deliver our services — including payment processing providers, identity verification (KYC) providers, and cloud infrastructure providers. All such providers are bound by strict data protection agreements and are only permitted to process your data in accordance with our instructions.

Legal Obligations

Where we are required by Malaysian law or a valid court order to disclose information — including criminal investigations or AML cases — we will comply through the appropriate legal channels and will notify you where the law permits us to do so.

mm98 Guarantee: We have never and will never share your personal data with advertisers, marketing companies, or any entity not directly involved in the delivery of mm98 platform services.

4

Data Security & Protection Measures

Data security is one of the largest investments we make at mm98. We employ a multi-layered approach to ensure your personal data is always protected against unauthorised access, alteration, or breach.

256-bit SSL Encryption

All data communications between you and our servers are fully protected

Active
Secure Servers & Regular Backups

Data is stored in reputable data centres with physical and digital access controls

Active
24/7 Threat Monitoring

An automated intrusion detection system monitors suspicious activity around the clock

Active
Internal Access Controls

Least-privilege principle — staff only access data required for their role

Active
Regular Security Audits

Independent security assessments are conducted periodically by third-party specialists

Active

Shared Responsibility: While we do everything on our end to protect your data at the platform level, you also play an important role — ensure your account password is strong, unique, and never shared with anyone.

5

Cookies & Tracking Technologies

The mm98 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the security of your session. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies (Required): Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting basic website functionality.
  • Performance Cookies: Collect information on how visitors use our website — such as the most frequently visited pages — to help us improve the user experience.
  • Preference Cookies: Store your preferences such as language and region settings to make future visits more convenient.

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect your ability to log in or use certain platform features properly.

6

Your Privacy Rights as an mm98 Member

Under Malaysia's Personal Data Protection Act (PDPA) 2010 and the mm98 privacy policy, you hold the following rights regarding your personal data:

👁️
Right of Access

Request and obtain a copy of the personal data we hold about you at any time.

✏️
Right to Rectification

Request correction of any inaccurate or incomplete personal data we hold about you.

🗑️
Right to Erasure

Request deletion of your personal data under certain circumstances — subject to our legal obligations.

🚫
Right to Object

Object to the processing of your data for specific purposes, including direct marketing communications.

📦
Right to Portability

Request your data in a machine-readable format for transfer to another service provider.

⏸️
Right to Restriction

Request a restriction on the processing of your data in situations where its accuracy or the legitimacy of processing is disputed.

To exercise any of the above rights, contact the mm98 customer support team via live chat in your account. We will process your request within 30 business days and may require identity verification before doing so.

7

Children's Data Protection

The mm98 platform is exclusively for adults aged 18 and above. We do not intentionally collect or process personal data from any individual under the age of 18. Should we discover that we have inadvertently collected data from someone under 18, we will take immediate action to delete that data and close the relevant account.

For Parents: If you believe your child under the age of 18 has registered an mm98 account, please contact our support team immediately. We will resolve this issue with the highest priority.

8

Data Retention & Deletion Period

Mm98 retains your personal data only for as long as necessary to fulfil the original purpose for which it was collected, or as required by Malaysian law.

  • Active account data — retained for the duration your account is active and for an additional period following account closure as required by law.
  • Financial transaction records — retained for a minimum of 7 years in accordance with Malaysia's accounting and AML legal requirements.
  • Customer support communication logs — retained for 3 years for dispute resolution and service improvement purposes.
  • Technical data (server logs) — retained for 12 months for system security and debugging purposes.

When data is no longer needed and there is no legal obligation to retain it, we will securely delete it using methods that ensure the data cannot be recovered.

9

Privacy Policy Amendments

Mm98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The latest version of this policy will always be available on this page, with the most recent amendment date clearly stated.

For significant amendments that materially affect your privacy rights, we will notify you via your registered email or in-account notification at least 14 days before the amendment takes effect. Continued use of the mm98 platform after the amendment takes effect will be considered acceptance of the revised terms.

This Privacy Policy is governed by Malaysian law. The latest version was updated in January 2026. For more information about platform usage rules, please read Terms and Conditions us. For privacy inquiries, contact support via live chat in your account.

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